Hello Baby is an adoption consulting group specializing in domestic infant adoption.

We serve families across the United States. As each step of the adoption process unfolds, we provide expert adoption support and guidance along the way, until you say hello to your baby.

THE HELLO BABY STORY

Our paths first crossed many years ago during Amy’s adoption journey. Amy was a hopeful adoptive parent and Caitlin was working on the agency side guiding families through the adoption process. With our two unique perspectives and sets of experiences, our instant connection grew over time to include conversations about how we might partner to provide adoptive families with especially helpful advice and support. And the result, after a good deal of work, thought, and preparation, was Hello Baby.

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The Founders

Amy Twombly

CO-FOUNDER

Amy became passionate about promoting domestic infant adoption after her daughter’s adoption. Several families asked her to navigate them through the adoption process, and the joy she felt from helping these families bring their babies home inspired her to continue guiding others through the complicated and emotional process that is adoption and to begin Hello Baby.

She has since helped countless families successfully bring home their babies, and she believes in helping families wholeheartedly, offering an individual approach to each family as no two journeys are the same.

Amy holds a B.A. in early childhood education from Boston College, and spent many years as a teacher, a program director, and an educational consultant for several early childhood centers.

In addition to her work with Hello Baby, Amy sits on the Practice Committee for the Connecticut Council on Adoption.

Amy enjoys spending time with her husband Derek, her four children Aidan, Grayson, Quinn and Mary Claire, and their rescue dogs Sadie Mae & Lucy.

Caitlin Phillips

CO-FOUNDER

Caitlin is a Licensed Clinical Social Worker and has been deeply engaged with adoptive parents, birth parents, and adoption agencies for many years. She knows this system inside and out, and her job is to put that knowledge to work for you.

As a professional, she has worn many hats, but most notably, before coming to Hello Baby, she created and built an adoption agency from the ground up which she developed into one of the largest adoption agencies in her state. That endeavor was quite a challenge and gratifying but working directly with adoptive families is where her passion lies.

Caitlin has weathered the heartache of delivering and losing twin baby boys who were born prematurely and she understands how difficult and complex creating a family can be. What brings her the most joy is working side-by-side with families to make their adoption journey a loving, positive experience. 

When she is not helping families, she enjoys spending quality time with her husband Jason, their daughter Taylor and goofy Pug, Mustard.

Meet the Hello Baby team!

  • Kelly Keen

    ADOPTION CONSULTANT

    Kelly is a Licensed Master Social Worker who has a wealth of experience in domestic adoption, foster care and international adoption. She works with both birth parents and adoptive families and is passionate about connecting with all members of the adoption triad and creating meaningful relationships with them. She has also served as an adoption search and reunion counselor helping members of the adoption triad reconnect, which offers her a unique and full circle perspective of domestic adoption.

    Kelly and her husband, Justin, are college sweethearts and have been married for over 15 years. Kelly has 3 children, and she can usually be found supporting them at a soccer match, musical theater event or Jiu Jitsu.

  • Jessica Jordan

    ADOPTION CONSULTANT

    Jessica is an adoptive mom of two children through domestic infant adoption. She has a passion for encouraging and walking with others through their journey after experiencing infertility, loss, and several adoption disruptions. Jessica also brings a wealth of knowledge around transracial adoption and is always happy to share her experience with others. Jessica believes adoption is a lifelong journey that doesn’t just end once you hold a baby in your arms. She is incredibly grateful for the community she has found through adoption and the families she has helped along the way.

    Jessica married her high school sweetheart, Blake, and they currently reside in the Tennessee mountains with their two children, Ivy and Lincoln. Jessica loves mornings, a good cup of coffee and being outdoors.

  • Katie Tredo

    ADOPTION CONSULTANT

    Katie is an adoptive mom through domestic infant adoption. The road to her son, Luca, was certainly not easy. She and her husband experienced years of failed fertility treatments before turning to adoption, and during their adoption journey, they navigated three disrupted matches in less than a year. They were feeling discouraged and hopeless when they got the call about a baby boy already born! Despite their challenging road, Katie believes everything turned out exactly how it should and can’t imagine life any other way.

    Katie believes her journey to parenthood was her greatest teacher in learning to surrender control. After the adoption of her son, she’s become passionate about adoption and it has inspired her to help others through their journey to parenthood.

    Katie loves traveling and spending time outdoors with her husband Spencer, three children Luca, Eva, and Maddie, and their rescue pup Clara.

  • Jennifer O'Leary

    ADOPTION CONSULTANT

    Jennifer is a Licensed Baccalaureate Social Worker as well as a Licensed Child Placing Agency Administrator in the State of Texas. She has over 18 years of adoption-related experience. Jennifer has worked in all fields of adoption including domestic infant, international, and foster-to-adopt and has experience working with both birth parents and adoptive families. Her passion lies in providing support and guidance to families during their adoption journey and she loves seeing families come to fruition through the process of adoption.

    Jennifer met her husband when she was 13-years-old and they have been married for over 20 years. They have two daughters Peytin and Kaylin and two rescue pups, Millie and Harley.

    Jennifer enjoys home decorating, shopping, traveling, and spending time with friends and family.